Legal
Last updated: September 06, 2025
This privacy notice for Doxa LTD, d/b/a Doxa ("we," "us," or "our"), describes how and why we might collect, store, use, disclose and/or process your personal information when you use our services ("Services"), such as when you:
By using these Services, you signify your acceptance of this privacy notice. If you do not agree to this privacy notice, please do not use the Services. We may change this privacy notice from time to time by posting changes at this URL and may send notification emails. Your continued use of the Services following the posting of such changes will be deemed your acceptance of those changes.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@doxaai.africa.
What personal information do we process? When you visit, access, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We share your information with our partners, service providers, contractors, agents, and third-party vendors as they need it to fulfill Services or orders, or for other requests you make of us. We may also share your information to comply with law or for other legitimate business interests which we will notify you about and seek your consent.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us at privacy@doxaai.africa. We will consider and act upon any request in accordance with applicable data protection laws.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you visit, access, use, or navigate our Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include first and last name, email addresses, contact preferences, contact or authentication data, and billing addresses.
Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services. This includes log data, device data, location data, and payment-processing data from third-party processors such as Stripe (https://stripe.com/privacy).
We process your information to provide and administer our Services, manage user accounts, deliver support, respond to inquiries, send administrative communications, evaluate and improve our Services, identify usage trends, protect our Services from misuse, and comply with our legal obligations.
We may share information with vendors, consultants, and other third-party service providers who perform services for us or on our behalf and require access to such information to provide the Services. We do not sell your personal information to third parties.
The third parties we may share personal information with include:
If our Services utilize any Google APIs to access user data from Google services, we will not use or share that Google-sourced data for any artificial intelligence model training or evaluation purposes. We will only use data from Google APIs for the purpose of providing and improving our Services to you.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission or storage technology can be guaranteed to be 100% secure.
We do not knowingly collect data from or market to children under 18 years of age. If you become aware of any data we may have collected from children under 18, please contact us at privacy@doxaai.africa.
Depending on your jurisdiction, you may have rights to access, change, or delete your personal information, opt out of marketing, withdraw consent, and lodge a complaint with your local data protection authority. To exercise any of these rights, email privacy@doxaai.africa.
We do not currently respond to DNT browser signals because no uniform standard has been finalized. If a standard is adopted, we will update this notice.
The Data Protection Act of Kenya grants you specific rights regarding your personal data. As a Kenyan resident, you have the right to be informed about how we use your personal data, the right to access it, the right to object to its processing, the right to correction of false or misleading data, and the right to its deletion.
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Last updated" date.
If you have questions or comments about this notice, email us at privacy@doxaai.africa or write to Doxa LTD, Nairobi, Kenya.
You may have the right to request access to the personal information we collect from you, change it, or delete it. To do any of these, email privacy@doxaai.africa.